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03-07-2007, 11:47 PM
Does the slip not have the telephone for the English help line? I am never home when packages are due to arrive, but you can call them and schedule another delivery attempt for usually the same day between 7 and 9 pm. I have fallen in love with Japan's postal for this very reason. Even when I missed the Kuro Neko (Black Cat) delivery, I just started calling every number on the slip asking, "Eigowo hanesemasuka? (Do you speak English?)" Eventually I got in touch with customer service and had the package in about an hour. Let's see UPS or FedEx beat that!
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